The iPhone 17 Pro and iPhone Air are experiencing an unusual problem with loading.

Some users are reporting issues with certain new iPhone models from Apple, such as the iPhone 17 line, including the Pro, Pro Max, and Air models. Problems include difficulty making calls after the battery is fully depleted and unresponsive charging via USB-C.

What is happening?

The problem became more prominent online when Benjamin Mayo from 9to5Mac encountered the same issue with an iPhone Air. He noted that the device had no battery power and did not respond when the USB-C cable was connected, with no red battery icon appearing on the screen.

Several users started sharing comparable experiences on platforms like Reddit and iFixit Answers following that. Interestingly, the issue appears to impact various models of the latest generation.

Another comparable incident was reported on MacRumors, featuring an iPhone 17 Pro Max. The individual mentioned that the device ran out of battery during a journey and subsequently failed to power on, despite attempts with multiple chargers and outlets.

In numerous instances, the shipment resumed working solely with the use of MagSafe. Users report that they must keep the iPhone connected to wireless chargers for approximately 10 to 15 minutes before the device becomes responsive once more.

Apple’s statement

There is currently no official explanation from Apple about the cause of the issue, and it is uncertain if it is related to hardware, iOS power management, or a specific bug in USB-C charging.

Neither the most recent versions of the system, such as iOS 26.4.1 and iOS 26.4.2, appear to have resolved the issue.

For now, the issue appears to occur randomly, affecting some users but not all. However, there is a noticeable rise in the number of reported complaints.

It is advisable to prevent Apple devices from completely running out of battery. If an iPhone is unresponsive to a USB-C cable after this happens, using a MagSafe charger could offer a temporary fix.

Through.